There is an
old childhood expressions that we all have heard and probably have used with
our own kids at some point. “Sticks and stones will break your bones—but names
(words) will never hurt you!”
While there
is a high degree of truth to that, we all know people, perhaps ourselves, who
have been hurt by words. So turning that around, how would it make you feel if
someone says they appreciate you? Or appreciate something you’ve done or action you’ve taken?
In Jack Canfield’s book, The
Success Principles ™, you will find 64 principles that, regardless of who
or what you are, can be a life molding principles to guide and direct many
aspects of your life. Principle 53 talks about “Practice Uncommon
Appreciation”.
It was
Mother Teresa who said, “There is more hunger for love and appreciation in this
world than for bread.”
The same
applies to co-workers and employees. If you think about it, it’s a safe bet
that you can not name anyone who complains about receiving too much positive
feedback. The Top 3 of the 10 ways to really motivate an employee, according to
Canfield, are appreciation, feeling “in” on things and an understanding
attitude. (The remaining 7 are equally great points; however for this Shoe Gram
let’s focus on appreciation.)
A quick
personal story—the operations manager of a company where I worked is the guy
who gets hammered day in and day out by every other department. One day in the
hall, I stopped him briefly and told him, “I just want you to know that I
really appreciate what you and your team do. And it’s not just for me; it’s for
everyone in the building.” The look on this man’s face went from a look of, “oh
boy, what now?” to one of extreme gratitude and a smile.
In your
Running Shoe Monday meeting, look for ways to genuinely and honestly appreciate
those in attendance and the rest of the people in your company. In fact, we
would challenge you to adopt as part of your culture to appreciate an average
of 5 people per day. They can be co-workers, clients, people in other
departments that helped you; it could be your spouse, your children, and the
next door neighbor. It could be the Mail Carrier or the guy who picks up your
trash, the bag boy at the grocery store or the helpful floor clerk at the
big-box-do-it-yourself-home-improvement store.
The key is
it must be genuine and sincere. And tell that person from your heart and mean
it. Some days you’ll appreciate 1 or 2 people and other days you’ll appreciate
8 or 9. The point is to attempt to average 5 per day.
You can
expect 2 results. First, the people you appreciate will have a little more
spring in their step; stand a little taller, smile a bit more. They will truly
feel better about themselves and they will feel gratified and satisfied and
they will see you as a strong and positive influence. Second, you will give
yourself an emotional boost for having done
something so beneficial for someone else. It is a Win—Win thing for everyone.
And when everyone feels part of the process, our companies become stronger and
more unified.